Dining Room Supervisor

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The employer told the Department of Labor it will recruit workers through these people or companies. Even so, they cannot charge you anything for the job.

• THE JTP AGENCY
  Jamaica · USA

Job duties

Original text, as filed with the Department of Labor.

The Dining Room Supervisor is responsible for supervising and coordinating the daily operations of the restaurant dining area to ensure efficient service and a positive guest experience. The position oversees front-of-house staff during service, assists with training and scheduling, monitors service standards, and supports restaurant operations during periods of high occupancy and seasonal demand. Duties include: Supervise and coordinate daily dining room operations and front-of-house staff; Conduct pre-shift meetings and communicate daily operational updates; Monitor guest satisfaction and respond promptly to guest requests and concerns; Ensure compliance with service standards, grooming standards, and sanitation requirements; Assist with staff training and provide direction during service periods; Maintain knowledge of food and beverage menus, including wines, cocktails, beers, and daily specials; Coordinate seating flow, reservations, and table assignments; Assist in monitoring inventory levels and operational supplies; Support restaurant opening and closing procedures; Utilize POS systems and assist with operational reporting as needed; and Work closely with culinary and food and beverage staff to maintain efficient service operations.

Anticipated days and hours of work per week and schedule: Workers will work a minimum of no less than 35 hours per week. Open seven days. Work hours of operation are 24 hours per day. Shift hours per week: 5am to 1pm, 6am to 2pm, 7am to 3pm, 8am to 4pm, 9am to 5pm, 10am to 6pm, 1pm to 9pm, 2pm to 10pm, 3pm to 11pm, 4pm to 12, 10pm to 6am. Shift days and work hours vary. Different shifts not listed may be needed based on events. Shift days and work hours vary. Different shifts not listed may be needed based on events. Overtime: As Needed Only.

SEE ATTACHED DOCUMENT UPLOAD FOR FULL COPY OF THE JOB OFFER - Note to Certifying Officer: Attached is a full copy of the job offer. If any information on this job offer needs to be added to the ETA-9142, we grant you permission to add the information listed in this attachment.

Requirements

One year of supervisory experience in restaurant, hospitality, or food and beverage operations. Ability to communicate effectively with guests, management, and coworkers. Ability to supervise staff and maintain service standards in a fast-paced environment. Must pass pre-employment drug test (in accordance with company's Drug Free Workplace Policy) and background check. This includes seasonal and full-time annual positions and is applied to all applicants regardless of their national origin, race, or gender or visa status. Must be available to work all shifts, including weekends, evenings, and holidays.

Benefits and conditions